VIP Web Maintenance

$499.00 / month


Service includes:

  • # unique web update tickets – 3 / month
  • Up to 3 hours of related support time is included
  • Updates made during normal business hours
  • Uptime monitoring included
  • Online customer support system
  • Daily secure offsite backup
  • Sucuri Security scan
  • Monthly CMS plugin updates / security patches
  • Job request at a time – two at a time

On-Going Monthly Website Support

Protect, secure, and keep your website up to date and running smoothly at all times (99.999% uptime)

WordPress CMS & Plugin Version Updates

As developers are constantly releasing new versions of software & plugins for content management systems like WordPress, it can be challenging to keep up! Let our team handle and test any core version & plugin updates so you can rest assured knowing that nothing will break whenever updates are applied.

Site Health & Security Checks

In addition to managing plugin updates, we perform a site health and security review with each maintenance check. We’ll check your website’s pages, look for errors, perform a malware scan and resolve any issues affecting the functionality or security of the site.

Site Speed & Performance Optimizing

Our team will also perform a website speed test and work to address any major issues affecting your website’s load times & performance, including minifying asset files & compressing images & video files.

Frequently Asked Questions

How will I know when web maintenance is performed?

You will receive an automated email report each time we perform a maintenance check. This report includes a summary of the maintenance checks performed along with any recent web ticket requests that were completed.

What type of changes can I request for my website?

To see a full list of tasks that are included / not included in our maintenance packages, please view our maintenance support list.

How many website tickets can I submit each month?

The amount of website tickets you can request each month will vary depending on the plan you choose. Below are the # of tickets included with each plan:

  • Standard Web Maintenance: 1 ticket / month
  • Professional Web Maintenance: 2 tickets / month
  • VIP Web Maintenance: 3 tickets / month