Maintenance Support List

Tasks Included / Not Included in Standard Web Maintenance:

Included

  • Backup your site
  • Check page size and load time
  • Check for broken links / 404 errors
  • Clean up spam
  • Edit a menu link
  • Enable spam prevention methods to forms
  • Fix your white screen of death
  • Improve your site security
  • Improve your site speed
  • Install a caching plugin
  • Install a comment system
  • Install & configure a simple plugin
  • Install a favicon
  • Make content changes to the header, sidebar, or areas of the site not accessible by the page editor
  • Change text on the site
  • Fix PHP notices or warnings
  • Optimize images
  • Run a malware scan
  • Setup redirects
  • Small Template tweaks (case by case)
  • Solve alignment issues
  • Swap out a photo
  • Test contact forms
  • Tweak your CSS styles
  • Update a plugin
  • Update your theme
  • Upgrade WordPress core (No Major Version Updates)

Not Included

  • Add custom functionality to a plugin
  • Add individual products for WooCommerce
  • Boost page ranks
  • Build a new site
  • Building site backlinks
  • Configure DNS
  • Configure SSL
  • Configure a new theme
  • Consulting
  • Create a Google business listing
  • Create a custom plugin
  • Create images
  • Create page templates in LeadPages
  • Design work (graphics, logos, etc.)
  • Develop new pages/landing pages
  • Develop new contact forms
  • Fix WooCommerce extension bugs and conflicts
  • Fix broken WordPress themes not built by Chatter Buzz
  • Increasing site traffic
  • Make your site mobile responsive
  • Multisite support
  • Paid marketing
  • Payment gateway configuration
  • Phone support
  • Recommend a theme
  • Redevelop entire page layouts
  • Remove theme customizations
  • Resolve WooCommerce conflict with theme
  • SEO
  • Set up email accounts
  • Set up a new theme
  • Site migration between hosts
  • Sites hosted by WordPress.com
  • Site training sessions
  • Transfer a non-WP site to WordPress
  • Troubleshoot third-party IDX/MLS issues
  • Update a highly customized theme
  • Update customized WooCommerce
  • VA tasks (creating, updating and posting content)