Professional Web Maintenance
$249.00 / month
Description
Service includes:
- # unique web update tickets – 2 / month
- Up to 2 hours of related support time is included
- Updates made during normal business hours
- Uptime monitoring included
- Online customer support system
- Daily secure offsite backup
- Sucuri Security scan
- Monthly CMS plugin updates / security patches
- Job request at a time – one at a time
On-Going Monthly Website Support
Protect, secure, and keep your website up to date and running smoothly at all times (99.999% uptime)
WordPress CMS & Plugin Version Updates
As developers are constantly releasing new versions of software & plugins for content management systems like WordPress, it can be challenging to keep up! Let our team handle and test any core version & plugin updates so you can rest assured knowing that nothing will break whenever updates are applied.
Site Health & Security Checks
In addition to managing plugin updates, we perform a site health and security review with each maintenance check. We’ll check your website’s pages, look for errors, perform a malware scan and resolve any issues affecting the functionality or security of the site.
Site Speed & Performance Optimizing
Our team will also perform a website speed test and work to address any major issues affecting your website’s load times & performance, including minifying asset files & compressing images & video files.
Frequently Asked Questions
How will I know when web maintenance is performed?
You will receive an automated email report each time we perform a maintenance check. This report includes a summary of the maintenance checks performed along with any recent web ticket requests that were completed.
What type of changes can I request for my website?
To see a full list of tasks that are included / not included in our maintenance packages, please view our maintenance support list.
How many website tickets can I submit each month?
The amount of website tickets you can request each month will vary depending on the plan you choose. Below are the # of tickets included with each plan:
- Standard Web Maintenance: 1 ticket / month
- Professional Web Maintenance: 2 tickets / month
- VIP Web Maintenance: 3 tickets / month