Reedy Creek Improvement District is a governing body that oversees 25,000 acres of property in Central Florida, including Walt Disney World. RCID is a special taxing district that is responsible for 134 miles of roadways and 67 miles of waterways that have been built and now require maintenance. The district has more than 300 employees and 2,000 vendors, suppliers, and contractors that provide public services for visitors.
The Challenge
A centralized internal
communication system
Lacking a centralized internal communications home, RCID was in need of an easy-to-use, inexpensive intranet solution that allowed for multiple departments each with multilevel leads to access and manage the system. With hundreds of employees and numerous departments, it was important for each department to have the ability to control its individual departmental home.
The Outcome
Easy-to-use intranet with
a familiar format
Chatter Buzz designed an entirely new, customizable intranet solution with several optimized features that aligned with the organization’s corporate needs. Through a system format that they were already familiar with, we developed their intranet on a foundation that resulted in an adaptable and straightforward product.
The Right-Sized Solution
A unique system precisely suited for them
While several intranet solutions exist, RCID found that none of them truly fit their organizational needs. Many were too large, and increasingly expensive over time– with per-user cost requirements or inflexible solutions. Luckily, we were able to design and develop a unique system precisely suited for their company which allows for transparent and simple team collaboration.
The Why Behind
Communication + Collaboration = Productivity
At the core of every great organization are people. And when people are able to easily communicate and collaborate, then efficiency and productivity greatly improve. For a growing organization like RCID, it was imperative that we considered the actual people we were designing for. With a simplistic approach, we developed an intranet that anyone could use with set-up and installation requirements maxing out at less than 10 minutes.
Custom Features
We included the features that would best benefit the entire organization, regardless of employee classification. Department leaders can quickly organize, classify, and store content such as departmental documentation. Meanwhile, staff members can easily update their personal info and view team calendars.
Empowering Productivity
Not only did we upgrade their internal communication processes but we also redesigned and built an accompanying website so that both software products could work in tandem. Upon detailed discussion with RCID about how their website should function, we mapped out a more organized and cohesive content, page, and menu structure.
How we work
Data + Discovery = Improved Design Process
Data and discovery are at the forefront of our design process. Through years of industry experience, continued industry education, and dedicated research, we were able to develop a cutting-edge intranet solution that is comparable to many of the most well-known intranet tools available today. Constant client communication also guides development at Chatter Buzz, as we are always committed to building a solution that reflects client and company needs.
Results
By designing a modern intranet for a growing company, we were able to help RCID streamline corporate processes such as onboarding, team collaboration, and internal communication.