You work hard to keep your business moving forward. Our team of friendly WordPress experts make sure technology doesn’t stand in your way.

Wordpress Website Support Maintenance

If you’re looking for WordPress technical support, you’re in the right place. Chatter Buzz developers are dedicated to providing WordPress support services to fix problems ranging from the most simple to the most complex. We’re an agency that understands your website investment needs to be protected at all times.

Wordpress Website Support Maintenance
Orlando Website Design Company
UNLIMITED SMALL JOBS

Our Full Support plan and select hosting options include unlimited support tasks each month (30 minutes or less per task). Common tasks include: content updates, plugin research and setup, theme or stylesheet changes, embedding 3rd-party scripts, configuring forms, and general WP questions and assistance.

STOP SITE HACKING

We shore up security holes and use the best malware monitoring tools on the web to keep your site protected 24/7.

SITE LOAD FASTER

We get down to business and implement all the best practices available to get your site running like a finely tuned machine.

SITE BACK UPS

We’ve implemented a backup solution that takes incremental backups of your data.

WE DO THE UPGRADES

Let us manage your plug-in and website core updates to ensure that nothing breaks or has code conflicts.

Choose a monthly plan that suits you

We can fix any small or large issue you request and improve your site in a number of ways.

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  • Unlimited small 30 min jobs
  • Detailed notes for every job
  • live chat and email support
  • Proactive WordPress updates
  • Proactive plugin and theme upgrades
  • Secure offsite backup
  • Monthly security scan
  • Custom coding or added functionality
  • Average task response time
  • Jobs checked by QA team
  • Job request at a time

Standard

$79 / mo Minimum 6 months signup
  • Unlimited small 30 min jobs
  • Detailed notes for every job
  • 24 hour live chat and email support
  • Proactive WordPress updates
  • Proactive plugin and theme upgrades
  • Secure offsite backup
  • Monthly security scan
  • Security Guarantee
  • Average task response time
    24-48 Hours
  • Jobs checked by QA team
  • Job request at a time
    1 job at a time

Professional

$179 / mo Minimum 3 months signup
  • Unlimited small 30 min jobs
  • Detailed notes for every job
  • 24 hour live chat and email support
  • Proactive WordPress updates
  • Proactive plugin and theme upgrades
  • Secure offsite backup
  • Monthly security scan
  • Security Guarantee
  • Average task response time
    24-48 Hours
  • Jobs checked by QA team
  • Job request at a time
    1 job at a time

VIP

$299 / mo Minimum 3 month signup
  • Unlimited small 30 min jobs
  • Detailed notes for every job
  • 24 hour live chat and email support
  • Proactive WordPress updates
  • Proactive plugin and theme upgrades
  • Secure offsite backup
  • Monthly security scan
  • Security Guarantee
  • Average task response time
    less than 24 Hours
  • Jobs checked by QA team
    All jobs checked by QA team
  • Job request at a time
    2 jobs at a time

Don’t require monthly support? Order a single job for $179.

FAQ

Will you support more than one site?

Our monthly support plans are just for the one website. You are welcome to sign up twice if you have two sites.

How long does a task take to complete?

We complete tasks within 24-48 hours, most within 24 hours. If you request a task over the weekend, we generally take care of it on Monday morning unless we deem it to be urgent.

This sounds too good to be true... How can you provide unlimited support for monthly clients?

We’re fair and we’ve found our monthly clients are as well. We support a reasonable number of tasks per client and we will let you know if you’re stretching the friendship.

Can you help me with a specific job?

Here’s a short list of jobs we can help with. If you can’t find your specific job on this list or are still unsure of wether we can help within the maintenance plan, chat , call or email us and we’ll be happy to help you.

What does 24/7 support mean?

Most jobs are completed Monday to Friday, during business hours. We monitor incoming tasks over the weekend, so if there’s an urgent issue we call in one of our developers for extra help.

Are there limits to the number of tasks I can submit?

To help make sure we can keep all of our customers happy, we only do small fixes and jobs. This means that 30 minute tasks are in scope and larger, more complex projects are out of scope.

I'm thinking about signing up... when will you solve my problem?

First, we need to check your details and activate your account. Once that’s done, you can submit your first job. We aim to start working on solving your problems within 24 hours of receiving your first ticket.

I want to white label your service. Is this OK?

Unfortunately, we don’t white label our service and choose only to work directly with business owners. We do have a very competitive affiliate program you can join here.