WORDPRESS WEBSITE MAINTENANCE

Unlimited Wordpress small job updates and support.

WORDPRESS WEBSITE SUPPORT

If you’re looking for WordPress website maintenance technical support, you’re in the right place. Chatter Buzz developers are dedicated to providing WordPress support services to fix problems ranging from the most simple to the most complex. We’re an agency that understands your website investment needs to be protected at all times.

Wordpress Website Maintenance
Wordpress Websites

UNLIMITED SMALL JOBS

Our Full Support plan and select hosting options include unlimited support tasks each month (30 minutes or less per task). Common tasks include content updates, plugin research and setup, theme or stylesheet changes, embedding 3rd-party scripts, configuring forms, backups, and general WP questions and assistance.

We also offer Managed Cloud Hosting via Amazon AWS and Digital Ocean. With these hosting platform, you can expect your website to be up 99.999% of the time.

STOP SITE HACKING

We shore up security holes a dn use the best malware monitoring tools on the web to keep your site protected 24/7

SITE LOAD FASTER

We get down to business and implement all the best practices available to get your site running like a finely tuned machine

SITE BACKUPS

We’ve implemented a backup solution that takes incremental backups of your data.

WE DO THE UPGRADES

Let us manage your plug-in and website core updates to ensure that nothing breaks or has code conflicts

Pricing

Name of service:
Unlimited small 30 min jobs
Detailed notes for every job
Email support only
Proactive WordPress updates
Proactive plugin and theme upgrades
Secure offsite backup
Monthly security scan
Custom coding or added functionality
Average task response time
Jobs checked by QA team
Job request at a time
STANDARD

$99 / mo

24-48 Hours
1 job at a time
PROFESSIONAL

$179 / mo

24-48 Hours
1 job at a time
VIP

$299 / mo

less than 24 Hours
All jobs checked by QA team
2 jobs at a time

Don’t require monthly support? Order a single job for $179.

WORDPRESS WEBSITE MAINTENANCE FAQ

Will you support more than one site?

Our monthly support plans are just for the one website. You are welcome to sign up twice if you have two sites.

This sounds too good to be true... How can you provide unlimited support for monthly clients?

We’re fair and we’ve found our monthly clients are as well. We support a reasonable number of tasks per client and we will let you know if you’re stretching the friendship.

What does 24/7 support mean?

Most jobs are completed Monday to Friday, during business hours. We monitor incoming tasks over the weekend, so if there’s an urgent issue we call in one of our developers for extra help.

I'm thinking about signing up... when will you solve my problem?

First, we need to check your details and activate your account. Once that’s done, you can submit your first job. We aim to start working on solving your problems within 48-72 hours of receiving your first ticket.

How long does a task take to complete?

We complete tasks within 24-48 hours, most within 24 hours. If you request a task over the weekend, we generally take care of it on Monday morning unless we deem it to be urgent.

Can you help me with a specific job?

Download the short list of jobs we can help with. If you can't find your specific job on this list or are still unsure of whether we can help with the maintenance plan, call or email us and we'll be happy to help you.

Are there limits to the number of tasks I can submit?

To help make sure we can keep all of our customers happy, we only do small fixes and jobs. This means that 30 minute tasks are in scope and larger, more complex projects are out of scope.

I want to white label your service. Is this OK?

Unfortunately, we don’t white label our service and choose only to work directly with business owners. We do have a very competitive affiliate program you can join here.

Web Maintenance Support List

Here are some tasks we can and cannot assist you with.

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